Managed Cloud Hosting For Business-Critical Systems
Managed cloud hosting with monitoring, backups, scaling and 24/7 incident response on AWS, Azure and GCP.
What is broken today
- Outages discovered by customers before the team
- Backups that have never actually been restored
- Cloud bills nobody can explain
What you get
- 24/7 monitoring with defined response targets
- Tested restore drills, not theoretical backups
- Cost optimisation and right-sizing reviews
- Security patching and hardening baselines
What actually breaks
The first person who knows the site is down is a customer. Monitoring is a check on whether the homepage returns 200, which it does, while the checkout queue has been stuck for an hour. Backups run and nobody has restored one, so the restore time is unknown and possibly infinite. The cloud bill grows every month and the line items map to nothing anyone recognises.
How we build it
Monitoring starts from what the business would notice, not from CPU. We define checks on the transactions that matter, an order completing, a job queue draining, a scheduled sync finishing, and alert on those, with infrastructure metrics as the diagnosis layer underneath. Backups get a documented recovery point and recovery time objective, and a restore runs on a schedule into an isolated environment and is verified, because a backup that has not been restored is a file. Cost work is a right-sizing review against observed usage, with tagging so every line item maps to a system and an owner.
What goes wrong on these projects
Alert fatigue is the biggest risk to a monitored system. Too many alerts and the real one gets muted along with the noise, so thresholds are tuned and low-value alerts are deleted rather than tolerated. Second, a response target is only meaningful if someone can act, which means runbooks and access have to exist before the incident. Third, cost optimisation has a floor: past a point, further savings mean accepting less redundancy.
What changes after
Failures are detected by the system, and critical incidents are acknowledged within 15 minutes on the 24/7 plan. Restores are something the team has watched work rather than assumed. The cloud bill breaks down by system, and the instances nobody could explain are gone.
Before you ask
Which cloud do you recommend?
Foxquart recommends whichever cloud fits your workload, compliance requirements and existing skills, and we work across AWS, Azure and GCP. We are not resellers, so no margin rides on the answer and the advice stays neutral. The wrong cloud is usually the one your own team cannot operate.
What is the response time?
On the Foxquart 24/7 managed hosting plan, critical incidents are acknowledged within 15 minutes. That is a defined response target in the agreement rather than a best-effort promise, and it sits behind round-the-clock monitoring, so an outage is caught by the monitoring instead of reported by your customers.
Can you take over hosting from our current provider?
Yes. Foxquart takes hosting over by running the environments in parallel and cutting over behind a load balancer with a tested rollback path. Handover includes documenting whatever was previously configured by hand, so the infrastructure stops depending on knowledge that walks out with the outgoing provider.
Are we locked in if we want to leave?
No. Foxquart is not a reseller, workloads run in your own AWS, Azure or GCP accounts, and environments are reproducible infrastructure as code rather than hand-built servers only we understand. If you move hosting in-house or to someone else, the code and documentation go with you.
How do you keep the servers patched and secure?
Foxquart applies security patching against hardening baselines as part of managed hosting, rather than when somebody remembers. Monitoring runs 24/7, incident response carries defined targets, and the monthly reliability report records what was patched. Restore drills verify the backups, so an incident does not turn into permanent data loss.
What is in the monthly reliability report?
The Foxquart reliability report covers what actually happened to your systems: incidents and how they were handled, patching applied, capacity planning, and cost optimisation or right-sizing findings. It exists so both the uptime and the cloud bill are explainable, rather than a monthly charge nobody in the business can account for.
